QSOFT Tracer · for network technicians

Stop guessing on site. Trace it.

QSOFT Tracer is a small network tester you plug into the port in question and drive from a tablet or phone. It shows you the network, the switch port, the Wi-Fi and the cameras, and turns it into a report your customer can read.

What it does

One tool for the whole site visit

Built by our own technicians and used on our own jobs every week.

Network at a glance

IPv4 and IPv6, gateway, subnet and DNS, link speed and PoE, and which switch and port you’re plugged into, on one screen.

Tests that answer the question

A full diagnostic in one tap, plus speed, stability and DNS tests. Ping any address until you stop it, traceroute and ARP when you need to dig.

Wi-Fi surveys on the floor plan

Drop test points on a floor plan, walk the site and scan at each point. Every scan is time-stamped and kept, so you can label it now and link it later.

Camera checks with proof

Finds the cameras on the network and checks each one is actually streaming video, not just answering a ping.

Customer, site and report

Keep the customer and site with the results, and hand over a branded PDF report in plain English at the end of the visit.

Live view online

Left on site, a unit keeps watching and sends its results to app.qsoftst.com, so you and your customer can check in from anywhere.

On a site visit

How technicians use it

  1. Plug in

    Connect Tracer to the port or switch you’re checking and open it on your tablet over its own Wi-Fi.

  2. Look and test

    See the network straight away, run the diagnostic, scan the Wi-Fi at your test points, check the cameras.

  3. Report

    Hand the customer a clear report, or leave the unit on site to keep watching.

Early access

We’re opening Tracer to a small group of technicians

Tracer is in daily use on our own jobs and is being tested on more sites now. If you do network, Wi-Fi or camera work and want to try it, tell us about the work you do. Early access users get updates as they ship and a direct line to the people building it.

Contact

Talk to us

Need a technician on site, or want early access to our software? One form, one person: Quinton reads every message.

Contact
Quinton Schmidt
Phone
(252) 259-1616
Email
quinton@qsoftst.com
Based in
New Bern, North Carolina
Field services
Eastern NC and the Crystal Coast
Software
QSOFT Tracer for technicians anywhere. CRM & online COC for electrical contractors, starting in South Africa.

We usually reply within one business day. Prefer email? quinton@qsoftst.com

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